4 days ago Likeable Social Media How To Delight Your Customers Create An Facebook Other Networks Dave Kerpen [PDF] [EPUB] Dave Kerpen is a. Likeable Social Media How To Delight Your Customers Create An Irresistible Brand Be Generally Amazing On Facebook Other Networks Dave Kerpen - [ PDF]. emerging social sites, this updated edition of. Likeable Social Media helps you harness the power of “Dave Kerpen's insights and clear how-to instructions on .
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likeable social media. How to Delight Your Customers,. Create an Irresistible Brand, and Be Amazing on DAVE KERPEN New Foreword by Carrie Kerpen . Irresistible Brand, and Be Generally Amazing on. Facebook (and Other Social Networks). Author: Dave Kerpen. Season: Summer Do Not Duplicate. This item:Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally by Dave Kerpen Paperback $
And because of that, most people go through life, really, and often feeling on listen to??? Dave:  Exactly, I totally agree with you. Dave:  Exactly, the better you understand people the better you will be able to build a relationship with them and eventually as I said, you kinda get what you want out of that relationship. So, that makes sense. And how do we really use them? And it seems a little odd, a little forced sometimes at first but it works really, really well. So upset!
Shelves: social Dave Kerpen is an expert in the field of social media and word of mouth marketing. He is not someone sitting on the outside and looking in telling you how it should be done.
He is actually in the trenches, doing this kind of work every day. He uses examples from his own business, Likeable Media, to illustrate his points. This book is about social media strategies and uses examples from many of the major social sites.
This book is not going to teach you how to use each of the social media sites, b Dave Kerpen is an expert in the field of social media and word of mouth marketing. This book is not going to teach you how to use each of the social media sites, but it will give you a bit of an overview of each of the major players.
What Mr. Kerpen is trying to do in this book is teach you how to use social media to build relationships and be likeable. The book starts off by talking about how to define your target audience and moves into how to communicate with them. Kerpen does a great job of addressing these issues such as comments both good and bad , questions, and authenticity.
I recommend reading this for everyone, regardless of being an entrepreneur or not! Thanks to the publisher and to NetGalley for the opportunity to read this book! Dec 29, Kara rated it it was amazing Shelves: I would highly recommend this book to any manager or anyone in a customer-facing role.
Kerpen has a fresh look of what it means to be a likeable business in today's hyper-connected world.
These sound simple and are discussed thoroughly in many different books, but Kerpen differentiates himself with his examples. Some of the e I would highly recommend this book to any manager or anyone in a customer-facing role. Some of the examples are the standard ones we've all heard Zappos, Apple, Southwest Airlines , but he also throws in many examples from smaller companies, examples you wouldn't have heard before.
I found this book highly engaging as well as informative. I've already recommended it to coworkers. And I know from personal experience that Kerpen practices what he preaches. He immediately responded to a tweet that I was reading his book, and he also was quick to answer a question I had.
Received through 12books. Mar 13, Daniel Taylor rated it it was amazing Shelves: To make the most profits in the 21st Century, your business needs to move from being ordinary to being exceptional. Kerpen outlines a clear path to do this. Start with a foundation of listening, storytelling, passion and team playing. Then top your pyramid off with gratefulness. He brings together leading ideas from contemporary business thinkers and creates an action-oriented To make the most profits in the 21st Century, your business needs to move from being ordinary to being exceptional.
He brings together leading ideas from contemporary business thinkers and creates an action-oriented plan you can follow for your business to become likeable. His writing is simple and clear, filled with references to stories you'll know and stories you'll be hearing for the first time.
If you want your business to attract more customers, online or offline, then this is the book for you. Oct 08, LeikHong Leow rated it it was amazing. I first read Kerpen's Likable Social Media couple of years back and it was marvelous. When I found this book at the bookstore, immediately without a second thought I took the book.
It's really a simple and easy to read, and I found some valuable lessons for me. One of the lessons was being gratitude. Always appreciate the people around you, your business partner, employees, clients and whoever help you in a way or other.
That sparks me with an idea which I'm going to do to show appreciation by thi I first read Kerpen's Likable Social Media couple of years back and it was marvelous.
That sparks me with an idea which I'm going to do to show appreciation by this year end, as an appreciation towards everyone who has helped me in May 24, Jay rated it liked it Shelves: Good as an example of how to be liked in business. I most liked Kerpen's stories of how his company has consulted with companies on being more liked, as well as his personal anecdotes of dealing with companies.
The prescriptions were pretty broad in comparison to other current books focusing on topics lightly covered here, such as business storytelling and the power of handwritten thank you notes.
Good for an overview and worth reading more by the author.
Jan 30, Ken rated it it was amazing Shelves: This was a book I read for 12booksgroup. The actionable items at each chapter was helpful in immediately applying the lessons from this book. Plus, I'd be remiss to leave out that my rating was influenced by the author's commitment to being available to answer any and all questions. Oct 12, KungFu Drafter rated it liked it.
There aren't too many "revolutionary" ideas here, but the author is clear that there isn't supposed to be. Instead there are plenty of small case-references that point out things that we should all know, but probably ignore. Kerpen writes in a pleasant, easy-to-follow manner that is very easy to follow. Overall it is enjoyable and worth reading for the occasional thought-provoking passage.
Oct 09, Rick Yvanovich rated it really liked it Shelves: A must read for anyone who wants their business to be more likable. Actually, its a good read for any business whether you want to be more likeable or not as if you think you do ot need to be more likeable as a business then you likely need to definitely read this. Oct 12, Barbara Lovejoy rated it it was amazing.
I can't remember where I heard about this book, but it is definitely a winner. I will be referring to it again and again. Nov 03, Shane rated it really liked it Shelves: Great book on being a business that goes beyond the numbers, and becomes likeable. Sep 02, Ilya Mrz rated it did not like it Shelves: That's nothing new for me. BE authentic, storyteller, listen customers and etcetera.. Like a transparency, team There is a tons books like this one. Tracy Graziani rated it it was amazing Mar 27, Alemsah Ozturk rated it liked it Aug 02, Amit rated it it was amazing Sep 26, Peter Ikhiede rated it it was amazing Nov 17, Gabino rated it it was amazing Dec 01, Sindhu Singharoy rated it really liked it Apr 14, Nischitha Umesh rated it really liked it Dec 21, Kerne emphasises that people matter.
They matter more than anything, in managing your job, career, life, and relationships. People can make all the difference between an average life and a great life. About the author Dave Kerpen considers himself to be a serial entrepreneur, keynote speaker, and author. Kerpen spends a lot of his time presenting keynote speeches all around the world and is the co-founder and CEO of Likable Media, a social media marketing firm. Kerpen lives in New York with his wife and three children.
In this summary This book has 11 handy tips on how to understand people, build better relationships and get the most out of relationships. First, aim to understand yourself and others. Second, focus on meeting the right people. Third, learn how to read other people. Fourth, learn how to connect with people.
Fifth, be influential. Sixth, changing minds. Seventh, be a teacher. Eighth, be a leader. Ninth, learn how to resolve conflict. Tenth, be inspirational. Finally, understand that happiness is key. Kerne recommends you take action and try to get to know yourself as soon as possible.
Try to establish if you are a leader, a follower, or a people pleaser. Having a deeper understanding of someone is always going to be beneficial, whether you like them as a person or not. Kerne recommends that you take on a challenge.
Reach out to them and ask to meet for coffee. When you meet, dedicate your time to getting to know this person and aiming to understand what makes them tick.
However, Kerne has a few tips you can use when you first meet someone to speed up the process and understand who they are.
And in your personal life, what is exciting you the most at the moment. In five years from now, what would you ideally like to be doing? Do you have a favourite charity organisation? Why do you choose them? Who is a role model to you and why? Who in your life has been significantly influential to you? What do you think your favourite teacher would say about you? The reality is that whenever you are having a conversation, almost everyone would rather be talking about themselves than listening to someone else.
Kerne explains that listening is harder than it sounds, most of the time we passively listen. We simply wait for our chance to talk. Instead, you need to adopt the habit of actively listening and actually caring about what the other person is saying.
Kerne points out that this takes focus and practice but it will almost always strengthen your relationships. People want to talk about themselves. Listening and letting people talk is key to winning them over in life, in business, and in all human relationships. Often humans are lonely and feel isolated, searching for connections with people to fill the gap.
This is why Kerne believes that authentically listening and connecting with people is so important. Standing out from the crowd, you want to be noticed.
In a room full of people trying to get noticed, you need a point of difference. Kerne suggests you wear an attention-grabbing piece of clothing, something that stands out and is potentially a conversation started.
Consider bright clothing or shoes, a statement scarf or tie. Something that people will notice and be encouraged to chat with you about. Meeting people Kerne believes that LinkedIn is one of the most important social networks out there. He emphasises the importance of using it in the right way so you can connect with almost anyone you want. Instantly connect with people you work with or attended school with. This will immediately improve your second-degree connection ability.
Ask the mutual connection to introduce you and hopefully, you can set up a meeting. Advisors Kerne recommends establishing your own advisory board. This can contain anywhere from seven to eleven people. Your advisory board is designed to help you reach your pre-established goals. Also, identify any compensation that you wish to offer. Hiring and firing Kerne is a firm believer in the motto of hiring slow and firing first. This goes for both professional and personal relationships.
These people need to be fired and let go. Consider friends, acquaintances, and employees.
On the opposite side, you need to hire slow. Take your time and get to know each other before you dive into a commitment. Again this goes for both personal and professional relationships. This desire to always be seen as a nice person can actually harm you in the long run.
It can mean you give your time away to anyone that asks, regardless of how beneficial it may or may not be for you. And these are the people you should be blowing off. Although this can work in your favour, sometimes you might be missing out on valuable opportunities. Take the time to evaluate people and relationships before committing time to them or blowing them off completely.
In order to truly listen you need to be consciously paying attention to what some else is saying. You need to make a conscious attempt to understand what they are saying and what it means.