I passed my ITIL Foundation Exam that I took just before Christmas. Book that helped was Sybex ITIL Foundation Exam Study Guide, think I will now look into. Thank you very much for downloading itil foundation exam study guide liz gallacher. As you may ITIL Foundation Study Guide PDF | Process Exam. This book. itil foundation exam study guide liz gallacher is available in our digital library an online access to it is ITIL Foundation Study Guide PDF | Process Exam.
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TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered Thank you for choosing ITIL Foundation Exam Study Guide. This book. Everything you need to prepare for the ITIL exam – Accredited to syllabus. The ITIL (Information Technology Infrastructure Library) exam is the ultimate. ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course, Tim Sybex CCENT ICND1 Study Guide Exam portal7.info pdf.
Feb 13, Scott Fabel rated it liked it Although I would rather be reading something for pleasure than for certification preparation, this book wasn't all that bad. In fact, in comparison to the previous ITIL certification prep book I read, this book was a downright page-turner! There are several high points in this book that I think should be mentioned. First, this book has been updated to the most recent ITIL edition. I appreciated the fact that the authors didn't allow the ITIL v3 edition to be the end of the book.
They are gold. There aren't enough examples of the concepts they cover and the ones that are there are not very good.
There aren't enough visuals to reinforce the examples being explained. The end of the chapter questions are not a good representation on what the test questions will be like.
If you don't take several practice exams before the real test you will fail. I studied about a chapter per day and scheduled my test to take place a week after I finished. The material in this book is presented straightforwardly and requires no prior IT knowledge or experience to make sense.
The chapters are short enough that you don't feel overwhelmed when you take the end-of-chapter assessments. ITIL has a clear, defined structure and this book mirrors that wonderfully. You don't have to skip between 3 different chapters to get the full picture of a technology, as I'm having to do on Sybex's CASP study guide.
Only chapter 12 of this book I felt was a touch confusing. I would caution test preppers that the practice tests in the back of the book are deceptively easy. Download the 2 additional practice tests to get a more accurate feel for what the Foundations exam is really like. They should help you identify what areas of the book you need to read again.
However, this book was only a small part of the reason why. I'm mildly disappointed with the book. Far too much detail gets spent on explaining the concepts beyond what is necessary for the Foundation level and a lot of subjects were introduced that aren't even needed until higher levels.
The real world examples, while interesting, don't really add that much benefit to studying. The online material was helpful for review, although there was one question where the answers were for another question. The lack of a glossary at the back was a strange omission; you can get a copy of it online, why not include it in the physical book as well?
All in all, it's average as a study guide but may come in handy if you choose to pursue a higher level of ITIL certification. If you use it as your only guide, you may be struggling through the exam. A bit of background: I work in a company that utilizes ITIL, but not completely. I downloadd the book to get a clear understanding of the Service Lifecycle, to understand how our business works, and how to better improve it.
Reading through this book, using a supplementary video course, and the practice tests provided in the book, I was able to pass over the mark by quite a bit.
The book isn't perfect, as a lot of it I found to be wasted space. Sentence rewritten in a different format to fill space was pretty common, but sifting through the wasted space wasn't too bad. Some of it shoots past what is required for the exam, which I consider to be helpful as I'll keep hold of it as future reference material if I ever need to revisit it. I am quite satisfied with the book, and can highly recommend it to people not only taking the exam, but also for an ITIL reference when it is needed.
I passed! The chapter summaries and mini-tests are a great help, as are the resources that you can download from the publisher see the back cover.
Content was well written and easier to understand than some other material. My only suggestion is a bit more overview, showing how the overall system fits together - I didn't really get the five stages' separation and relationships until I started mock-testing and re-reading. Same for the relation between the service portfolio and catalog, and the SKMS and its contents.
I read the book and completed the two practice tests at the back of the book.
After 1 April , there was a change in who provided online tech support, and I was extremely frustrated when I could not access everything that was supposed to be included with the download price. See all reviews.
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This item: If you want to pass your exam quickly, I cannot recommend it, maybe it is better to find an online course or something like that.
On the other hand, it does cover every topic from t This is not one of the most interesting books in the world, but it did help me getting through my foundation certification.
On the other hand, it does cover every topic from the syllabus, so if you have a couple of weeks to dedicate to it and really understand the knowledge it offers, go for it.
It went through the material at a painfully slow pace and I felt I didn't understand the overall picture. I then decided to drop the CBT based training and download an old fashioned text book.
This gave me a level of understanding that I would not have achieved through the CBT course. There are 13 chapters with 10 questions at the end of all but one chapter to check your understanding. Read through each chapter and answer the questions.
Go through the two practice papers provided in the Appendix and you should be fully prepared to take the exam. The foundation test was a breeze after finishing this book and completing the included sample exams. The authors use clear concise language that is easy to follow. Sep 07, Sam rated it really liked it If you are working in IT and want to understand what is happening in your department and what all your bosses are talking about, the ITIL Foundation course is fantastic. Read through the license agreement, and then click the Accept button to browse the contents.
If you experience trouble with the start.
Errata Do you think you've discovered an error in this book? Which of the following is a type of service provider? Which of the following is not a recognized type of service provider? Event management can be used to monitor which of the following?
Environmental conditions 2. System messages 3. Staff rosters 4.
License use A. All of the above 7-Mar Learn more about Sybex. download Options. Wiley E-Text.